LINE + WhatsApp
Concierge service

Turn messages into bookings.

We manage LINE and WhatsApp 24/7, answer client questions, send booking links, and pass ready clients to your team.

Find where slow replies lose bookings.
24/7 replies
50+ languages
Business + service
Team handoff
Client inbox
LINEWhatsApp24/750+ languages
Walk-in
WhatsApp · Spanish
OutcomeBusiness resolved

Location, hours, and site shared in chat.

Why this matters

From first message to booking.

Business questions, service fit, booking link, clean handoff.

Hours + locationAnswer the basics fast.
Service + pricingGuide the right treatment and quote.
Booking linksSend the link when they are ready.
Specialist handoffPass the close with context.

Always answered.

Hours, location, and service questions handled 24/7.

Speak their language.

English, Spanish, and whatever your clients actually use.

Closed and handed off.

Once the service is chosen, your team gets the thread and next steps.

The booking gap

Your inbox should win the booking.

Slow, mixed, or messy replies send buyers elsewhere.

Slow replies lose bookings.

Ready buyers keep moving if the answer takes too long.

Mixed answers break trust.

If pricing or next steps vary by person, confidence drops.

Messy handoff slows the close.

When your team has to restart the thread, conversion slips.

CoverageLINEWhatsAppBooking handoffMultilingual repliesFollow-up supportReview handoff
How it works

We turn messaging into booked appointments.

We act like a front-desk concierge layer that moves the thread from question to booking.

1
We learn your business

Hours, location, services, pricing, and escalation rules.

2
We manage the inbox

LINE and WhatsApp questions answered fast in your tone.

3
We send the booking link

When the client is ready, we move them to booking.

4
We hand off the close

Your team gets the chosen service, timing, and notes.

What we do for you

Concierge messaging for LINE and WhatsApp.

Business questions, service questions, booking links, clean handoff.

24/7 repliesAlways answered
50+ languagesReply naturally
Team handoffClosed bookings passed cleanly
24/7 LINE + WhatsApp replies
Hours, location, and service questions
Replies in 50+ languages
Booking links sent at the right moment
Closed bookings handed to your team
Your tone, rules, and follow-up respected
No long contract required.
No spammy blasts. No off-brand replies. Communication stays aligned with your tone, service rules, and booking handoff process.
Client Notes

What clients notice when the inbox is handled properly.

Short notes from service businesses using concierge messaging management.

Salon clientColombia · Beauty services

Routine questions around pricing, treatments, and the next step now get handled cleanly, so the salon team can stay focused on clients in the chair.

English + SpanishService questionsBooking links
Salon clientColombia · Front desk

What matters most is the handoff. By the time the team steps in, the service, timing, and notes are already clear.

ConsultationsClean handoffConcierge tone
Hair studio clientBangkok · Hair services

Availability, pricing, and location questions now get answered in one place, which feels much closer to a proper front desk.

English + ThaiAvailabilityLocation
Hair studio clientBangkok · Booking desk

Clients get the right booking link at the right point in the conversation, and the team only steps in when a person is actually needed.

Booking linksService questionsEscalation

FAQ

Straight answers before you trust us with your inbox.

Do you handle the replies for us?

Yes. We manage inbound client messages for you so the inbox does not sit ignored while your team is busy.

Which channels do you cover?

We focus on LINE and WhatsApp, with surrounding workflow support where it makes sense for the business.

Can you help with multiple languages?

Yes. Multilingual client communication is part of the service when it fits the clientele and operating model.

Will this replace our team?

No. We act as a service layer around your operation and hand off booking-ready conversations when the team needs to step in.

Can this support reviews too?

Yes. Many clients pair this with Review Management so post-visit follow-up leads naturally into stronger review activity.

Do we need to learn new software?

No. This is positioned as a managed service first. We handle the communication work and keep the reporting simple.