Shanetic runs the front-desk revenue loop for local service businesses: WhatsApp and LINE replies, booking close, Google review replies, and post-visit review growth handled for you.
Click a step to see the managed work behind it.
The offer is simple: Shanetic handles the booking inbox first, then uses Google review management as the trust layer that makes the next buyer easier to convert.
The base service: Shanetic manages the inbox work that turns interest into booked customers: WhatsApp and LINE enquiries, service questions, and clear next steps.
The trust add-on: Shanetic manages the Google profile work that makes the next buyer safer to book: review reply automation, eligible negative review removal, and honest 5-star review growth.
Examples based on service workflows Shanetic manages: faster replies, cleaner handoffs, and more booked customers.
Shanetic Concierge is great because price questions do not sit in WhatsApp anymore. Customers get the answer, fill the booking form, and my team gets a clean request to confirm.
The replies sound natural in English and Thai, and my team does not have to stop every few minutes to answer the same service questions.
We did not need more leads. We needed serious enquiries answered before they went quiet. Shanetic makes the next step obvious while the buyer is still warm.
Most buyers message after hours. If they get prices and a booking path immediately, they are much less likely to choose the next salon on Google.
Slow replies, after-hours gaps, unanswered service questions.
Missing booking links, messy handoffs, unclear next steps.
Unanswered reviews, weak profile trust, no post-visit reminder.
We set the rules, handle the repetitive conversations, protect the Google profile, and give your team ready customers with context.
We document your services, prices, tone, booking links, escalation rules, and review policy boundaries.
LINE, WhatsApp, and Google review activity get managed with fast replies and clear next steps.
Your team gets the customer, chosen service, timing, notes, and next step instead of restarting every thread.
Happy clients get compliant review prompts, while damaging reviews get calm replies and removal requests when eligible.
One managed plan built around Booking & Messaging Management, supported by Google Review Management.
Most platforms give reminders and dashboards. Shanetic manages the daily front-desk workflow that actually protects bookings.
You do not need another dashboard for the team to babysit. Shanetic runs the daily workflow.
Tone, prices, services, booking links, escalation points, and Google-safe boundaries are set before replies go live.
The same managed system that answers buyers also turns completed visits into stronger reviews and better trust.
Straight answers before you hand us the revenue desk.
It is a managed service. We use systems, but the offer is execution: faster replies, clearer booking close, stronger reviews, and less front-desk drag.
Complete Concierge starts with Booking & Messaging Management. Google Review Management is the complementary trust layer that supports conversion.
No. Shanetic removes routine response work and gives your team ready customer context when a human needs to step in.
Yes. We avoid fake reviews, paid ratings, review-gating, and risky incentives. Google makes final decisions on removal requests.
No. The point is to remove daily front-desk work, not create another screen your team has to manage.
We look for missed replies, unclosed customer chats, Google review gaps, and trust issues that may be costing bookings.